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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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laney wall

March 2, 2026

5  out of  5
rating by laney wall
"Had the best experience with Megan. She was so easy to work with and very knowledgeable."
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Lexi Walker

March 2, 2026

5  out of  5
rating by Lexi Walker
"Great service and great people!"
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Christa Vicknair

March 2, 2026

4  out of  5
rating by Christa Vicknair
"Megan is the best! Always happy to help and always looking for ways to save me money. Unfortunately rates keep climbing so only for that reason I didn’t give 5 stars."
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Lisa Freeman

March 2, 2026

5  out of  5
rating by Lisa Freeman
"Greatest experience I have had dealing with an insurance company. Megan was very patient with all of my 900 questions and helped so much."
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Russell Wade

March 2, 2026

5  out of  5
rating by Russell Wade
"Very nice staff and Christa was very helpful in finding the policy to fit my needs."
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Kailey Nash

March 2, 2026

5  out of  5
rating by Kailey Nash
"The staff is so great and easy to deal with, especially Megan. She made getting a quote fast and easy. She was professional and explained everything in depth but also in a way that anyone could understand. Highly recommend working with her."
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Macie Futch

March 2, 2026

5  out of  5
rating by Macie Futch
"Our family loves State Farm- especially the Farmerville location!! Mrs Janet and her team always go above and beyond what anyone asks for! They make all processes so easy for the customer, we are so lucky to have this team in our small town!"
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Taylar Edwards

March 2, 2026

5  out of  5
rating by Taylar Edwards
"Christa was super helpful and got me everything that I needed. Highly recommend."
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Mary Shoemaker

March 2, 2026

5  out of  5
rating by Mary Shoemaker
"We love doing business with a local company and local people! Megan was so helpful and such an easy person to work with! She truly went above and beyond!"
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Santanna Sharp

January 18, 2026

5  out of  5
rating by Santanna Sharp
"Always Very kind and welcoming."
We responded:
"Thank you!! We appreciate you and your business!!"
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Erin Jackson

November 3, 2025

5  out of  5
rating by Erin Jackson
"Megan made the whole insurance process so easy! She is very knowledgeable, patient, and found the perfect coverage for my needs. Highly recommend Megan to anyone looking for great service!!"
We responded:
"Erin - THANK YOU for the 5 Star review! We strive for great customer service and we appreciate you letting us know!! Megan is a true professional and wants what is best for YOU! "
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cheyenne tatum

November 3, 2025

5  out of  5
rating by cheyenne tatum
"Megan is the absolute best! She is fast, precise, & quick to help you get the best deals on insurance! Nicest sales lady around town!"
We responded:
"Cheyenne - Thank you so much for the 5 Star review! We love to hear from our awesome clients like YOU!! You are so right -- Megan is so nice!! Just the way we should all be!! Thanks again, Janet "
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Savannah Lewis

November 3, 2025

5  out of  5
rating by Savannah Lewis
"I had such a great experience working with Megan! She made the process of getting insurance quotes easy! She explained my options thoroughly and her professional demeanor was top tier!!"
We responded:
"Savannah - Thank you for the 5 Star review! It's important to us that you feel good about your choices and know your options! Megan is always going to do what is best for you! Thank you again!! Janet "
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Michelle Bush

October 10, 2025

5  out of  5
rating by Michelle Bush
"Great service Megan was very nice…"
We responded:
"Michelle - Thank you so much for the review! It's important to us to know we are doing a good job!! Reviews help us know that! Take care and all the best! Janet & Team. "
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jennifer halley

October 9, 2025

5  out of  5
rating by jennifer halley
"I sent a quick email explaining what I needed and within a matter of minutes I received a call from our local State Farm Janet Fortenberry Insurance Office. After that phone call I received all the documentation I needed for insurance on my vehicle. Nothing beats a local Staye Farm Agency."
We responded:
"Thank you Jennifer!! We appreciate you and your sweet review!! It's important to us that you receive great customer service when and where you need it!! Nothing beats great customers like you!! Janet & Team :-) "
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Eric Calvillo

September 15, 2025

5  out of  5
rating by Eric Calvillo
"I would highly recommend seeing Felicia Washam for all your insurance needs, great attitude and full of knowledge on different coverage options! She was very thorough when i visited most recently to inquire about boat insurance and has always gone above and beyond to assist me or answer any questions that i’ve had."
We responded:
"Thank you Eric! Felicia is amazing!!! We appreciate you!!"
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Brandon Morris

September 12, 2025

5  out of  5
rating by Brandon Morris
"10/10 Customer Service!!"
We responded:
"Brandon - thank you! We 10/10 appreciate you!!! "
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James Davidson

September 11, 2025

5  out of  5
rating by James Davidson
"Meghan was just amazing helping me get my homeowners insurance and saved me a bunch of money. 10/10 will be using her for all future insurance purchases!!!!"
We responded:
"Thank you James!! We appreciate your confidence in us and look forward to helping you with all your insurance needs!!"
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Ashley Osgood

September 11, 2025

5  out of  5
rating by Ashley Osgood
"Megan Padron was amazing at helping assisting me with both my policies! Got me a cheaper rate too! Great experience and definitely recommend Megan for all of your insurance needs!"
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sarah butler

September 4, 2025

5  out of  5
rating by sarah butler
"I received good customer service"
We responded:
"Sarah - we are so thankful for your 5 Star review! We appreciate you! We are only a call, a click or an email away! Take care and thank you again you are a 5 Star customer!! Janet & Team "
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Malari Holley

September 2, 2025

5  out of  5
rating by Malari Holley
"I have truly enjoyed my experience with State Farm, on the phone and in person. Customer service absolutely amazing, love talking to all of their agents, Megan Padron being one of the friendliest people to speak with on phone and in person. If looking for a good insurance agency, this is the place to go"
We responded:
"Thank you so much!! We strive for excellence and your 5 Star review means the world to us! Megan is awesome and we are so happy she is here with us to take care of our great clients! Thank you again, Janet & Team (especially Megan) :-) "
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Veronica Davis

June 26, 2025

1  out of  5
rating by Veronica Davis
"terrible experience ZERO STARS!!!!"
We responded:
"Veronica - Thank you for sharing your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. We take all reviews seriously, and your comments will help us improve our services. We understand how frustrating it can be when things don’t go as planned, we don't see that you are insured with us so we are not quite sure of the issue. However, if I can do anything to remedy the situation, please reach out to me. Whatever the issue is we sincerely apologize for any inconvenience this may have caused you. Janet & Team "
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Edith Bearden

May 28, 2025

5  out of  5
rating by Edith Bearden
"This office is very efficient and knowledgeable. I appreciate them very much!"
We responded:
"Thank you so much for the 5 Star review and your kind words! We appreciate you too! It's always our goal to be here for you!! "
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Cassandra Murphy

May 19, 2025

5  out of  5
rating by Cassandra Murphy
"I contact this company looking fir affordable life insurance for myself and my children. The agent Mrs Lynn Futch was so polite and professional. She explained everything to me and made sure that I understood about each policy. I would highly recommend contacting her if you are in need of affordable life insurance for your family. She's patience and really easy to talk to."
We responded:
"Cassandra - thank you for the 5 Star rating! Lynn is a true treasure! We love taking care of our clients with Life Insurance and protecting you in all aspects of your life! Thank you again, Janet, Lynn and our whole team!!"
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Debra Mike

March 13, 2025

5  out of  5
rating by Debra Mike
"This is the only insurance company I have ever had. I absolutely LOVE their staff. They are very caring and so helpful. Lynn is such a sweet lady. She is always willing to help. I love doing business with them."
We responded:
"Debra - Thank you!!! You know we think the world of you! And yes, Lynn is a treasure!!! Thank you for your business and your friendship!! "