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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brandon Morris

September 12, 2025

5  out of  5
rating by Brandon Morris
"10/10 Customer Service!!"
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James Davidson

September 11, 2025

5  out of  5
rating by James Davidson
"Meghan was just amazing helping me get my homeowners insurance and saved me a bunch of money. 10/10 will be using her for all future insurance purchases!!!!"
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Ashley Osgood

September 11, 2025

5  out of  5
rating by Ashley Osgood
"Megan Padron was amazing at helping assisting me with both my policies! Got me a cheaper rate too! Great experience and definitely recommend Megan for all of your insurance needs!"
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sarah butler

September 4, 2025

5  out of  5
rating by sarah butler
"I received good customer service"
We responded:
"Sarah - we are so thankful for your 5 Star review! We appreciate you! We are only a call, a click or an email away! Take care and thank you again you are a 5 Star customer!! Janet & Team "
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Malari Holley

September 2, 2025

5  out of  5
rating by Malari Holley
"I have truly enjoyed my experience with State Farm, on the phone and in person. Customer service absolutely amazing, love talking to all of their agents, Megan Padron being one of the friendliest people to speak with on phone and in person. If looking for a good insurance agency, this is the place to go"
We responded:
"Thank you so much!! We strive for excellence and your 5 Star review means the world to us! Megan is awesome and we are so happy she is here with us to take care of our great clients! Thank you again, Janet & Team (especially Megan) :-) "
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Veronica Davis

June 26, 2025

1  out of  5
rating by Veronica Davis
"terrible experience ZERO STARS!!!!"
We responded:
"Veronica - Thank you for sharing your feedback. We are truly sorry to hear that your experience with us did not meet your expectations. We take all reviews seriously, and your comments will help us improve our services. We understand how frustrating it can be when things don’t go as planned, we don't see that you are insured with us so we are not quite sure of the issue. However, if I can do anything to remedy the situation, please reach out to me. Whatever the issue is we sincerely apologize for any inconvenience this may have caused you. Janet & Team "
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Edith Bearden

May 28, 2025

5  out of  5
rating by Edith Bearden
"This office is very efficient and knowledgeable. I appreciate them very much!"
We responded:
"Thank you so much for the 5 Star review and your kind words! We appreciate you too! It's always our goal to be here for you!! "
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Cassandra Murphy

May 19, 2025

5  out of  5
rating by Cassandra Murphy
"I contact this company looking fir affordable life insurance for myself and my children. The agent Mrs Lynn Futch was so polite and professional. She explained everything to me and made sure that I understood about each policy. I would highly recommend contacting her if you are in need of affordable life insurance for your family. She's patience and really easy to talk to."
We responded:
"Cassandra - thank you for the 5 Star rating! Lynn is a true treasure! We love taking care of our clients with Life Insurance and protecting you in all aspects of your life! Thank you again, Janet, Lynn and our whole team!!"
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Debra Mike

March 13, 2025

5  out of  5
rating by Debra Mike
"This is the only insurance company I have ever had. I absolutely LOVE their staff. They are very caring and so helpful. Lynn is such a sweet lady. She is always willing to help. I love doing business with them."
We responded:
"Debra - Thank you!!! You know we think the world of you! And yes, Lynn is a treasure!!! Thank you for your business and your friendship!! "
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Patsy Hull

March 7, 2025

5  out of  5
rating by Patsy Hull
"I can call with any questions and get the information needed. We had claims due to a hurricane and was treated quickly and fairly."
We responded:
" Thank you Patsy! We appreciate you and value your business and friendship!!!! "
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Linda Wallace

January 31, 2025

5  out of  5
rating by Linda Wallace
"Very courteos,helpful agency. I have used this business for my insurance needs through the years."
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Jim Bolton

September 16, 2024

5  out of  5
rating by Jim Bolton
"Janet Fortenberry has been our insurance agent for at least 24 years and we have had great experience! Her team is knowledgeable, responsive and caring. We would never go anywhere else! We have referred others to her and they are also pleased. We highly recommend Janet!"
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Adorian Bland

September 13, 2024

5  out of  5
rating by Adorian Bland
"I love Mrs. Janet’s office. Chastin that works in the office is so polite and helpful. They make everything so easy!"
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JaggerO Miciotto

September 11, 2024

5  out of  5
rating by JaggerO Miciotto
"Janet is the best! Her and her team are amazing and will always go above and beyond for you."
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Payne Scott

September 11, 2024

5  out of  5
rating by Payne Scott
"Janet Fortenberry is simply the best insurance agent I have ever worked with! Her expertise and years of experience in the industry are evident in every interaction. She takes the time to understand your unique needs and works hard to find the best coverage options at competitive prices. Her office has a welcoming and friendly atmosphere that instantly puts you at ease. I highly recommend Janet to anyone looking for an insurance agent who is knowledgeable, trustworthy, and genuinely committed to her clients."
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Margo Richard

September 11, 2024

5  out of  5
rating by Margo Richard
"What sets Janet apart is her genuine care for her customers and her community. With 40 years of experience in the insurance industry, Janet truly possesses a wealth of knowledge and expertise that is hard to match! I highly recommend her to anyone seeking an insurance agent!"
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Kathryn Briuglio

September 11, 2024

5  out of  5
rating by Kathryn Briuglio
"I've had nothing but positive experiences with Janet Fortenberry and her State Farm team. They are incredibly responsive, always available to answer questions, and genuinely care about their clients. Janet's extensive experience and passion for helping people really shine through in everything she does. Her team is friendly, efficient, and always goes out of their way to ensure you're getting the best service and coverage possible. I feel confident and secure knowing Janet is looking out for my insurance needs!"
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Victoria Pitre

September 11, 2024

5  out of  5
rating by Victoria Pitre
"Janet and her team are a joy to work with! They are kind and responsive, and care about their customers. They are super knowledgeable and willing to answer any of my questions."
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Missy Greer

September 11, 2024

5  out of  5
rating by Missy Greer
"If you want to get the best insurance for you life, home, or auto go see Chastin Moon at Janet’s office, she will get you setup with little work on your end. She will take care of everything and goes above and beyond to service her customers."
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Hillary

September 11, 2024

5  out of  5
rating by Hillary
"Super friendly staff & welcoming atmosphere as soon as you walk through the doors!!"
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Rhonda Rawls

September 11, 2024

5  out of  5
rating by Rhonda Rawls
"Love this office! The staff are always friendly and knowledgeable. Definitely recommend using Janet Fortenberry for all your insurance needs!!!"
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Mike Rawls

September 11, 2024

5  out of  5
rating by Mike Rawls
"I transferred my State Farm Auto Insurance from an office in West Monroe when I moved to this location over ten years ago. I’ve had but experiences with Janet’s office, and her employees. It’s been a pleasure working with this office !!!!"
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Stacy Bolton

May 13, 2024

5  out of  5
rating by Stacy Bolton
"I started doing business with State Farm in February and I couldn’t be happier! My agent Christa Bolton is always kind and helpful with any questions or concerns that arise."
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Ashton Rasbury

May 13, 2024

5  out of  5
rating by Ashton Rasbury
"Christa Byerly was awesome to work with! We weren’t able to get me a policy right now but I can’t wait to work with her again in the future on a policy!"
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Danyel Pennington

May 13, 2024

5  out of  5
rating by Danyel Pennington
"Christa Bolton is the BEST!"